Contact us in Kent
For sales enquires please call us on freephone 0800 234 567
For general enquiries telephone 07974 242 839
Countrywide Grounds Maintenance
New Luckhurst Farm
Andrew Orme Email
Mobile 07974 242 839
All the benefits of a national organisation with a dedicated local solution
In your locality - Our Kent based operation near Ashford is ideally located to service your needs. Our 4,500 sq. ft.+ yard is never more than an hour from any of our customers.
Successful - The team has enjoyed constant and controlled growth over a number of years and have built up a strong experienced and dedicated workforce, committed to delivering the highest standards.
Service Delivery - The best measure of service is our customer satisfaction and we enjoy a strong retention record with customer staying with us over many years.
Strength in depth – We recognise that this is a competitive market place, we have never marketed on price alone, concentrating instead on a best value for money approach. To achieve this, we have invested heavily in plant equipment and people to ensure we have the skills and resources to ensure long term success.
Market Sectors – Our customer base covers the full range of commercial and public sector contracts across the county. We have successfully won a number of high profile contracts with customers such as Travis Perkins, The Garden group and Interserve among others. From a Public Sector standpoint, we have extensive experience in Education, Emergency Services and Local Authority work specifically in Kent. In Education we service around 40 schools and colleges across Kent and some of those which are local to your schools we can provide references.
Account Management – We are committed to delivering the highest standards to every customer. To this end our account management team will ensure regular contact and review of standards. We welcome feedback and would encourage all of our customers to feedback through our staff, account management team and to take part in our annual customer satisfaction survey.
Technical Support - Our clients benefit from added value recommendations across all of our accounts. We will advise on potential improvements, alternative strategies to improve on the end product and act as a technical advisory service.
Safe & Secure – All of our staff are uniformed, carry identification and are DBS checked.
I have recently engaged Countrywide to provide grounds maintenance services at both St. Edward's and St. Peter's Catholic Primary Schools. From the start Andrew has been very helpful, discussing our needs and giving detailed schedules of when work will be carried out. His friendly enthusiasm and attention to detail is to be commended and I have no hesitation in recommending Countrywide services to other schools.
School Business Manager, Federation of Swale Catholic Primary Schools
I am writing to inform you how delighted I am with the work we receive from Andrew Orme (Regional Manager) and Countrywide Grounds Maintenance. Since taking over from our previous contractor I have always found Andrew and his team to be organised, accommodating and above all very keen to do the best job for us that they can and nothing seems to be too much trouble.
We would highly recommend Countrywide Grounds Maintenance.
IT/Facilities Service Desk, East Kent College
Over the recent years countrywide grounds maintenance have carried out our grounds maintenance on all of our south east coast Ambulance sites.
The sites vary from HQ sites, regular stations and also unmanned outposts. The responsibilities vary from site to site and include all general maintenance from lawn maintenance, shrub maintenance, hedge maintenance, weed control, leaf clearance and litter picking.
Countrywide have work very closely with SECAMBS and also provide services outside the general contract which includes on call emergency snow clearance and gritting, call out tree works and also other extra works that are needed as and when certain site need a particular work to be carried out such as hedge reduction or a one off site tidy up. As a company we have found that countrywide offer a complete package when it comes to grounds maintenance and as a company they offer a good level of support and customer service.
Countrywide are very approachable when having to solve problems and the regional managers are more than happy to assist and help when necessary. Due to the size and capabilities of countrywide we have found it a positive due to SECAMBS having multiple sites to overlook and as a company we have found countrywide very good at adapting and altering their service when situations change with the SECAMBS sites such as adding or removing sites. On a whole the service that is offered is very good and when it comes to budgeting SECAMBS finds countrywide very good on price but it does not compromise on service. The staffs are very approachable neat and tidy and the uniforms and vans always look professional. I would recommend the company and service that they provide to any organisation.
Estates Manager, South East Coast Ambulance Service NHS Foundation Trust
Andrew and his team always provide an excellent service. I have recommended them to other schools in the area without reservations. Countrywide has proved useful for work outside the annual contract; felling infected branches, removing tree stumps, pond clearing, sourcing topsoil to name a few.
Professional, reliable, helpful and friendly.
Office Manager & Clerk to the Governors, Brook Community Primary School
I’ve been working with Andrew and Countrywide for five months now, after having let the previous contractor go.
Before his contract had even started, we had gone over a short-medium term plan for the entire site, and he’d explained what he was going to do to improve the look of the grounds.
Five months on, and there has been a noticeable improvement. We’re getting a lot more positive feedback than we used to about the condition of our grounds and gardens.
Andrew is always on hand to help, and always available. I’ve never had to wait more than an hour for a call to be returned, and email queries are usually dealt with the same day.
All in all, I would highly recommend Countrywide. They’re professional and approachable, and have achieved great results within our budget.
Resort Manager, Broome Park Golf and Country Club
Countrywide are a new contractor for TCHG having been successful in their tender for grounds maintenance for our East Kent stock in April 2015. The transition between the former contractor and Countrywide was faultless and within the first six months Countrywide achieved some demanding KPI’s. Although it is early days within a five year contract, so far I have been impressed with the standards of work that Countrywide have kept and would recommend them on this basis.
Town and Country Housing Group
Swale Primary Schools
East Kent College
Brook Community Primary
Town and Country Housing
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